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  "basics": {
    "name": "Mikaeel Faraz",
    "label": "Operations Strategy Analyst, qlub",
    "email": "mikaeel2013@gmail.com",
    "phone": "+971 58 960 6420",
    "url": "https://www.mikaeelfaraz.com",
    "summary": "Operations strategy at a Dubai fintech. I take problems from the analysis to the decision, and build the dashboards, automations and internal tools that make it stick.",
    "location": {
      "city": "Dubai",
      "countryCode": "AE"
    },
    "profiles": [
      {
        "network": "LinkedIn",
        "url": "https://www.linkedin.com/in/mikaeelf/",
        "username": "mikaeelf"
      },
      {
        "network": "GitHub",
        "url": "https://github.com/xdMikayu",
        "username": "xdMikayu"
      }
    ]
  },
  "work": [
    {
      "name": "qlub",
      "position": "Operations Strategy Analyst",
      "location": "Dubai",
      "startDate": "2025-07",
      "summary": "QR pay-at-table fintech. Operations strategy across account management, customer success and leadership in the UAE and Qatar.",
      "highlights": [
        "Designed, built and run the internal operations platform (React, Netlify Functions, Supabase/Postgres, Google sign-in): dashboards, process guides, forms and scheduled data jobs used by operations, support and leadership.",
        "Built self-service onboarding for a new merchant vertical in 30 days: secure client links with KYC and IBAN validation, a review step, and one-click setup across the internal systems.",
        "Built scheduled ETL from Tableau and Zoho CRM into Postgres, reconciled to Tableau's own totals, and the SQL reports behind the team's performance reviews.",
        "Built Zoho CRM automation (Deluge) that checks every live venue daily and creates, assigns and closes account-manager tasks when thresholds are crossed.",
        "Replaced a spreadsheet relay with a signed, idempotent webhook from production alerts to Zoho Desk tickets; built helpdesk-Trello sync and WhatsApp and Slack alerting.",
        "Built a difference-in-differences model to measure a staff incentive programme against a control group, and a monthly report on merchants' public ratings after go-live."
      ]
    },
    {
      "name": "GetDopamine",
      "position": "Web Development Intern",
      "location": "Dubai",
      "startDate": "2025-05",
      "endDate": "2025-07",
      "highlights": [
        "Laravel/PHP and MySQL features, Vue.js front end, WhatsApp Business API integration."
      ]
    },
    {
      "name": "Dunkin' Donuts UAE",
      "position": "Data Science Intern",
      "location": "Dubai",
      "startDate": "2024-10",
      "endDate": "2025-04",
      "highlights": [
        "Demand forecasts for 80+ stores (XGBoost, Prophet) and a Next.js dashboard over a Django API for comparing models. 1st place, UOWD Innovation Fair 2025."
      ]
    },
    {
      "name": "Class Act Events (Formula 1 Abu Dhabi Grand Prix)",
      "position": "Customer Service Supervisor",
      "startDate": "2023",
      "endDate": "2023"
    },
    {
      "name": "Asian Street by Thai",
      "position": "Marketing Manager",
      "location": "Dubai",
      "startDate": "2022-09",
      "endDate": "2024-09",
      "highlights": [
        "Built the restaurant's online presence: delivery platforms, Google Business, paid social."
      ]
    },
    {
      "name": "SolPay",
      "position": "Blockchain Developer",
      "highlights": [
        "Solana payment flows and a Shopify integration."
      ]
    }
  ],
  "projects": [
    {
      "name": "Mifolio",
      "description": "Personal finance tracker. Reads bank SMS, email and Apple Wallet alerts, merges duplicates across channels, categorises with merchant rules plus Claude.",
      "keywords": [
        "Next.js",
        "Supabase",
        "Claude API"
      ],
      "url": "https://www.mikaeelfaraz.com/#mifolio"
    }
  ],
  "education": [
    {
      "institution": "University of Wollongong in Dubai",
      "area": "Computer Science (Big Data and AI)",
      "studyType": "BSc",
      "startDate": "2023-01",
      "endDate": "2025-07",
      "score": "Distinction"
    }
  ],
  "awards": [
    {
      "title": "Guinness World Records title: fastest game of five cup tilt-a-cup (12.99 s, with Raania Faraz)",
      "date": "2021-06-20",
      "awarder": "Guinness World Records",
      "url": "https://www.guinnessworldrecords.com/world-records/590931-fastest-game-of-five-cup-tilt-a-cup"
    },
    {
      "title": "Guinness World Records titles for alphabet typing on a touchscreen phone (3.01 s) and one-handed (4.88 s), since broken",
      "date": "2022-07",
      "awarder": "Guinness World Records"
    },
    {
      "title": "1st place, UOWD Innovation Fair",
      "date": "2025",
      "awarder": "University of Wollongong in Dubai"
    }
  ],
  "certificates": [
    {
      "name": "Artificial Intelligence Fundamentals",
      "issuer": "IBM SkillsBuild",
      "date": "2024-06-25"
    },
    {
      "name": "Fundamentals of Digital Marketing",
      "issuer": "Google",
      "date": "2024-05"
    }
  ],
  "skills": [
    {
      "name": "Languages",
      "keywords": [
        "JavaScript / Node.js",
        "Python",
        "SQL",
        "Deluge",
        "Google Apps Script",
        "PHP",
        "VBA"
      ]
    },
    {
      "name": "Data",
      "keywords": [
        "Tableau REST and VizQL Data Service",
        "Zoho Analytics",
        "BigQuery",
        "Power BI",
        "PySpark"
      ]
    },
    {
      "name": "Platforms",
      "keywords": [
        "React",
        "Next.js",
        "Netlify Functions",
        "Supabase / Postgres",
        "AWS Lambda",
        "GitHub Actions"
      ]
    },
    {
      "name": "Integrations",
      "keywords": [
        "Zoho CRM and Desk",
        "Slack API",
        "WhatsApp Cloud API",
        "Trello",
        "Notion",
        "Google Workspace",
        "Playwright"
      ]
    },
    {
      "name": "AI tools",
      "keywords": [
        "Claude Code",
        "Cursor",
        "ChatGPT"
      ]
    }
  ],
  "meta": {
    "lastModified": "2026-10-08",
    "canonical": "https://www.mikaeelfaraz.com/resume.json"
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}